Shipping policy

Welcome to THYVARA.

We are committed to providing a smooth shopping experience and delivering quality products to our customers.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on the destination and product availability.

Typical delivery estimates are:

  • Canada: 5–12 business days
  • United States: 5–12 business days
  • International: 7–20 business days

Actual delivery times may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery location and selected shipping method.

From time to time, THYVARA may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active.

Multiple Shipments

If your order contains multiple products, they may be shipped separately from different fulfillment locations. You will receive tracking information for each shipment where available.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

THYVARA is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or brokerage fees imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your shipment appears to be delayed or lost, please contact us at support@thyvara.com.

We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

Questions

If you have any questions regarding shipping, please contact us:

Email: support@thyvara.com

Website: https://thyvara.com